When did you realize there was a need for MD2?
Even from my earliest days as a physician, I knew the traditional model of medicine was inherently flawed and misaligned with the most instinctive need and expectation humans have: to live longer, healthier lives.
The system is particularly untenable for those with complex, demanding, and highly mobile lifestyles.
So, when I started MD2 in 1996, it was a visceral response to what I was witnessing — the crumbling of human connection in the field of medicine. The most sacred of relationships, that between a patient and her beloved physician, was being grossly manipulated into a transaction. Minutes on a clock and billing codes determined outcomes, rather than the master diagnostician standing before the patient. I could no longer surrender to a system that rewarded time over expertise, procedures over cognition, trendiness over tradition. It was dehumanizing and diminished the profession I cherish. I knew something had to change.
My singular focus was to create the ideal form of medicine in which every decision would revolve around the relationship I shared with the person whose gaze I was holding.
There could be no compromises. This truly would be medicine in the ideal. And so began the genesis of MD2.
What do you want someone to understand about MD2 the second they hear about it?
The magic and power of familiarity. Familiarity is absent in traditional medicine. Consider your greatest time of need; you’ve fallen ill, are faced with a medical diagnosis or experienced a medical event. You are left in the hands of strangers. You have a 1-800 number on the back of an insurance card. You don’t know who is on the other end of the call; they don’t know you or your history. You are vulnerable, exposed and scared.